The Art of Listening (Or How Letting Other People Talk Helps You, Too)

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“Too many of us try to put ourselves in another’s shoes but we can’t, every individual is different and (their) mood at the time is unique,” said the hostage negotiator in question, Richard Mullender. He’s such a fan of good listening, that he started a company dedicated to teaching it.

But what is ‘good listening’?

“Attention is the rarest and purest form of generosity” (Simone Weil)

“When people talk, listen completely” (Ernest Hemingway)

Southendian freelance writer and caffeine enthusiast, author of a few books you’ve never heard of

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